Returns & Exchanges

At Something Went Wrong, we believe your home should be a sanctuary, which is why we offer a 30-day window to return items that don't quite fit your space. Whether the aesthetic is off or the dimensions aren't right, we are here to help you get your interior design back on track.

Return Process

• 1.
  Initiate Your Request

  Log into our portal with your order number and email address to select the home goods you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully repackage the items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned furniture or decor, we will issue a full refund to your original payment method within 5-7 business days.